![]() Questions regarding the release of deceased patient records in the absence of these documents should be referred to the manager of the Health Information Management department. When a minor has received treatment for sexually transmitted disease, birth control, drug/alcohol abuse, HIV or mental illness, the records will only be released upon the minor’s authorization.Ī qualified person or personal representative may obtain the records of a deceased patient upon receipt of a notarized, written request, or a completed Authorization for Release of Protected Health Information form and letter of testamentary or a letter of administration from a Surrogates Court. For patients who are younger than 18, parents, next of kin or legally appointed guardians must complete the form in order to obtain a copy of medical records. Patients must complete the Authorization for Release of Protected Health Information form in order to obtain a copy of their medical records. Therefore, patient information will only be released upon receipt of appropriate patient authorization, valid subpoena or court order. Any information contained in the medical record is confidential and protected by federal and state law. If you have a complaint about the service received from a private medical practitioner, you can contact the Australian Health Practitioner Regulation Agency (AHPRA) (external site) on 1300 419 495.It is the obligation of the hospital to protect the confidentiality of our patients’ medical records. ![]() If you have difficulty getting your medical records from a WA private hospital or health service provider, suspect that your medical records may have been viewed inappropriately or you receive your medical records in a format that is unsatisfactory to you, you can contact the: Medical records held by a WA private hospital or private health service provider ![]() Office of the Australian Information Commissioner (external site).Health and Disability Services Complaints Office (HaDSCO) (external site).Office of the Information Commissioner – Freedom of Information for Western Australia (external site).If you have difficulty getting your medical records from a WA public hospital or health service provider, suspect that your medical records may have been viewed inappropriately or you receive your medical records in a format that is unsatisfactory to you, you can contact the: Medical records held by a WA public hospital or health service provider If your private medical practitioner has closed or retired and you have been unable to contact them you can contact the Office of the Australian Information Commissioner for assistance on 1300 363 992. Treated by a GP, private health service provider or private hospital that has closed Please contact the Freedom of Information Office closest to the location of the closed hospital. If the closed hospital or health service provider you are seeking records from is not listed, please visit the WA Health freedom of information contacts list. Website: Graylands Hospital/Health Campus – Freedom of information (external site) Swan District Hospital – Freedom of Information (external site)Įmail: address: Private Bag 1, CLAREMONT WA 6910 Website: Fremantle Hospital and Health Service – Freedom of Information (external site)Įmail: address: PO Box 460, ARMADALE WA 6992 Closed hospitalĮmail: Child and Adolescent Health Service – Release of information (external site)Įmail: address: Locked Bag 100, PALYMYRA DC WA 6969 WA Health patient/consumer liaison contactsīelow are the contact details for some of the more recently closed public hospitals and health service providers.ScriptCheckWA: Western Australia’s real-time prescription monitoring system.Having a baby in a public country hospital in WA.Ambulance fees for seniors and pensioners.Assistance with travel costs to receive medical care.Telehealth – delivering virtual care closer to home.Screening mammography with BreastScreen WA.Understanding food labels for allergies.Testing or cleaning a house for drug contamination.Alcohol-based hand sanitiser – safe use and storage.Fluoride and protecting your teeth from tooth decay.
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